Full Profile : Serveline IT established itself as a team of senior IT professionals and Microsoft Certified Systems Engineers that recognized the issues that many small businesses face in terms of either justifying the high costs of employing internal IT resources or dealing with external IT support companies that provide a re-active service, that cannot be relied upon to deal with issues promptly.
Serveline IT provides a complete managed IT support service, where a client’s whole IT system is pro-actively maintained by them to help the client focus on running their business most efficiently and profitably. Serveline IT are qualified to manage all of a client’s IT services, supporting their systems and providing the support they would expect if they had their own IT department at a fraction of the cost. For companies that use an external IT support provider, switching to a complete managed IT support service provides a pro-active support service at a fixed cost monthly cost with a clear service level agreement.
All Serveline engineers are industry certified across a wide range of products and platforms including Microsoft Infrastructure - Server and Desktop, Exchange Server, SQL Server, Sharepoint, Dynamics, Trend Micro.
Services : Managed IT Services. IT Support. IT Consultancy. Network Support. IT Management. IT Services. Network Management. Managed Services. Technical Support.Outsourced IT. Hosted Services. BPOS.
Testimonials :
Market leaders in flat part laser profiling, High Speed Lasers services the whole of the UK from their production facility in the West Midlands. Their customers span many different industry sectors from automotive to aerospace.
High Speed Lasers established a partnership with Serveline to allow internal staff resource to focus on their core business operations. “Maintaining our IT network is essential if we are to remain competitive - however it requires time, expertise and experience,” says Simon Wyatt, Managing Director at High Speed Lasers. “Just as our customers turn to us, as experts in our field, for their laser cutting needs rather than wasting resources buying their own laser cutting machinery, we turn to Serveline to manage our IT requirements.”
Glen Taylor – Operations Director at High Speed Lasers added “ the technology of our machines relies heavily on network availability. Our team of CAD designers deliver the schematics to the laser cutters via our networked design server. In the past, due to network issues and server downtime our machines could be sitting idle for hours at a time whilst our previous part-time IT consultant was unavailable or our internal IT guy was on holiday. This has cost us thousands in terms of lost production – it also impacts on our delivery times, which is key to ongoing customer satisfaction."