IT Outsourcing / IT Support

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Treken Information Management Ltd

Treken is an IT solutions and management company, primarily serving the Dorset and Hampshire region

Full Profile : Treken know how to make the most of available technologies to offer a better class of service – and can help you to do the same. Like oxygen to the body, technology circulates information around the vital system of your business to keep it breathing, So when something goes wrong with your business IT, our job is to supply you with a little regulated reassurance. We supply and install Dell hardware – servers, desktop PCs, laptops, networking and storage. We simply think it represents the best hardware available – and we can supply it even cheaper than Dell's own website, offering you savings of up to 15%. Treken also works with several partners to support our IT solutions, including: • Microsoft - Certified Partner and Microsoft Small Business Specialist • Symantec - Software Partner, izR Solutions - Premium Internet Solutions Partner • Authorised reseller of GFi Products (antispam and email management solutions) Together, we can supply reliable and understandable IT solutions – entirely suited to every client's specific needs.

Services : Telephone/Remote Support, On-site Support, Pro-Active Server Monitoring, Customer Help desk System and Flexible support contracts


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EMH Technology Limited

Based in North Herts offering IT infrastructure design, implementation, backup, monitoring and support for SMEs in Herts and the surrounding counties

Full Profile : EMH Technology Ltd is an IT infrastructure consultancy who provide end-to-end IT services for SMEs to enable them to concentrate on running their business rather than worrying about their technology. We work with a wide variety of businesses and customise our services to deliver a technology platform which meets your business requirements and fits your budget. Initially we work with you to understand your business, it's IT needs and your current technology before we propose a solution. This approach has allowed us to add significant value to the process, saving people time and money and giving them greater flexibility and reliability than was previously the case.Our friendly, helpful staff won't blind people with science and will explain the solutions in straightforward terms.

Our consultants have experience working in large City institutions, scientific research communities through to solutions providers for the public sector.

If you are looking to change your IT then please get in touch and we can help you through the entire process. Whether you are thinking about adding your first server, want to centralise and protect your company data or want to open a new office we are on hand to help.

Services : End-to-end service including IT infrastructure review, design, hardware and software supply, implementation, secure off-site backups, broadband, monitoring and remote or on-site support for SMEs.

Testimonials :
'Having been part of a large PLC for a number of years, IT business systems become a way of life. Email, Internet, Office products are a way of life and you don’t realise how reliant you are until you change companies. In April this year I took a new role as Managing Director for a small software company. On arrival it was very clear that although the basic IT functionality was in place the business critical systems were not robust or disaster proof. I chose EMH Technology as our contractor primarily for their practical and business-sensible approach to our problem. As a small organisation we do not have bottomless budgets that allow significant spend. EMH Technology's approach was to give our company resilience and flexibility by understanding our requirements and implementing the most cost effective solution. These requirements were then converted into a technical design which was then successfully implemented over a short time frame, together with staff training for the support staff on the new systems. The new infrastructure has provided a more secure and easy-to-manage environment with added functionality for travelling users, such as remote email which was not present previously.

I would be more than prepared to recommend EMH Technology to any prospective customers.'

David Dack, Managing Director, Zafire Limited


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ABC IT Consultancy Limited

Security issues, email and internet problems, systems crashing, remote access nightmares... We fix the same problems you see every day!

Full Profile : With support facilities in Central London and our Head Offices in Cardiff, we proactively support clients in London and the South East along the M4 corridor to Wales and the West Country.

By designing and implementing stable infrastructure with our bespoke server monitoring application, we also have happy clients as far a field as Nottingham.

With ABC IT, you can be assured that we will carry out the most appropriate action to any network problems that arise. We simply deliver what you need at a budget to suit your pocket, and we don't make a fuss of it.

ABC IT has Microsoft Certified System Engineers, Certified Cisco Network Associates, and staff with more practical experience in the Microsoft Windows Environment than you'd care to shake a stick at.

Whatever your issues, ABC IT has the resources to meet your requirements.

Areas of expertise:

o Remote/On-stite IT support and trouble shooting
o Heartbeat - our exclusive 24/7 server monitoring software
o Unlimited Telephone support
o Broadband solutions
o Remote access and Virtual Private Networking (VPN)
o Mobile Technology solutions
o Server/Workstation installation and support
o Anti-virus solutions
o Exclusive on-line helpdesk
o Complete IT system audit
o Voice over IP phone systems
o Secure online Backup solutions

At ABC we keep it simple by first looking to understand you, your business and your goals. Only then do we seek to provide you with solutions that will help you attain your goals.

Services : o IT Outsourcing



o IT Support



o Network Design/Optimisation



o Account Management



o Hardware/Software Procurement



o Asset Management



o Project Management

Testimonials :
"We recognised that ABC IT Consultancy could provide a forward-looking view of our strategy and where we are going with IT, and also help us with projects, such as databases and systems consolidation. We're looking at ABC in terms of consultancy as well as technical expertise - both are critical to us."

Sector - Trading Floors

"One major advantage of ABC IT Consultancy is their ability to provide monitoring of our network and high quality remote support - through their HEARTBEAT application."

Sector - Carbon Reduction

"In addition to performing an excellent virtual in-house IT role, ABC IT are able to help us with system upgrades and larger scale projects. Their helpdesk answers the scope of questions and problems that we encounter everyday and their on site teams are responsive and efficient."

Sector - Finance

"ABC IT have always been extremely professional and operate with integrity, not trying to sell us things we don't need. They have made conducting business easier with their remote acess services and on site support."

Sector - Production

"ABC's speed of response is excellent. The level of technical expertise and range and breadth of Services ABC IT Consultancy provide is exactly what we needed from an outsourced IT support provider."

Sector - Freight

"ABC IT is a 'rare find', fully committed to supporting your company's IT needs at the highest level."

Sector - Enterprise Business


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Scorpion IT Consultancy Ltd.

We are technology consultants who specialise in assisting companies to improve their computer systems and technology.

Full Profile : We offer a fully comprehensive service in consultation, planning and deployment for nearly all kinds of technology implementation. We have a very straightforward and flexible work attitude, putting immense effort into giving our clients the best possible options. We believe in communication and our job is to make options clear to you, throughout your projects, with full easy to read costings and detailed reports. We are extremely proud of the work we do, and want you to benefit from the expertise and professional approach we can bring to your business.

Services : Technology Consultants, Networks, Software Development, Datacentre Hosting & Offsite Backup

Testimonials :
SITC have worked tirelessly throughout our multiple site IT upgrade. They have incorporated our many unique software requirements into a global system that is standardised so wherever you logon you do so to a familiar working environment. A lot of our work time is out of the office so SITC implemented a secure and reliable connection so that we can always keep in touch. The initial cost savings were substantial as they quickly identified maintenance contracts that were obsolete and transferred us to superior suppliers. I can highly recommend their services, especially if your company has unique requirements which require bespoke solutions. SITC have also helped us change our cultural approach to data transfer and open our eyes to what is possible from an IT system rather than live with the limitations we previously had. They also offer a personal touch which makes the transition as easy as it can ever possibly be.


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Independent Computing Limited

Independent Computing specialise in providing IT Outsourcing Solutions and Services that deliver real business benefits and a genuine Return On Investment.

Full Profile : Founded in 1994, we only engage with highly skilled and motivated people. Delivering our services nationally and internationally. We have experience working in the Netherlands, Italy, France, Israel, Germany, South Africa, India, Singapore, Australia & New Zealand. Independent Computing has matured slowly over time, and along the way we have partnered with many national and international organisations. In this ever changing technological market, there are many strategic technologies that help IT departments become more agile in their IT support efforts. Independent Computing has embraced these technologies, realising the promise these technologies bring for many IT departments. With no specific focus on hardware or software selling our ability to help define and realise an all encompassing strategy for infrastructure delivery, is considered unique and of tremendous value to our customers! We are an ambitious company with a “can do” attitude, committed to delivering IT outsourcing solutions and IT services for our clients benefit. By providing our clients with agile infrastructure architecture, we help you to meet your ever increasing business demands. We truly believe that our success is based on the inspiring and professional atmosphere we cultivate both internally and with our customers. The trust that we have been able to generate between our colleagues and customers is the value that makes the difference.

Services : IT Outsourcing, IT Support, Domain Management, Email management, Fixed Line and Wireless Networks, Hardware and Software Procurement, Helpdesk Services, IMAC Management, Infrastructure Cabling, Infrastructure Management, Intelligent Patching Solutions, IT Asset management, IT Service Management, ITIL & Best Practice Consultancy, Mobile technology, Network Auditing, Network Management, Programme Management, Project Management, Service Delivery management, Technical Consultancy, VOIP Telephony, Wireless Solutions


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Softdesign Services Limited

IT Managed Services, from telephone assistance through to full IT outsourcing - we guarantee to improve service and reduce costs by up to 30%

Full Profile : Our clients tend to lack internal IT skills themselves and therefore look to SoftDesign to provide strategic IT direction as well as day-to-day help and support with their IT systems and infrastructure.

Clients benefit from SoftDesign’s continued commitment to skilled people, knowing that their supplier has the depth and breadth of resources to deliver a professional service that they could not otherwise obtain without incurring significant additional costs.

SoftDesign’s Managed Service:

>A single point of contact for all your IT services;
>Access to a multi-skilled, professional support team;
>Flexible arrangements for on-site and remote support;
>Comprehensive cover for sickness, holidays and other absences;
>Planned preventative maintenance
>Continuity of service by a dedicated Account Manager;
>Professional Project management
>Retain full control of your internal systems;

The effectiveness of SoftDesign’s approach is reflected in the maturity of its client relationships. In many cases, clients will have experienced significant growth and change over the years, ranging from mergers and acquisitions through to multi-site office relocations, all supported by SoftDesign.

Our commitment to quality is integral to our client partnerships as demonstrated by accreditations for both ISO9001:2000 and Investor in People

Services : Helpdesk, System and Infrastructure support

Hardware and software Maintenance

Preventative Maintenance

Project Management

Disaster Recovery and Business Continuity

Training and Consultancy

Testimonials :
Matheson & Co: Martin Henderson, Director.
(Part of the Jardine Matheson group)

"SoftDesign staff are knowledgeable, easy to deal with, flexible in their approach and extremely focused on the job in hand - I would have no reservations in recommending them".

Squire & Co Solicitors: Gary Thwaites, General Manager

SoftDesign have been providing a full IT support service to Squire & Co for nearly 10 years. As part of our managed service contract we enjoy excellent first line support from Softdesign's helpdesk and have a technician on site for one half day per week. Both services are invaluable to the smooth running of our business.

Trans Ocean Distribution Limited: Brendan P. McKenna, President and COO

The fact that we are functional around the world 24 hours a day means that without the use of our system, we are running blind losing both business and money. It is extremely encouraging to have a relationship with a ‘supplier’ that really does deliver what they say they will.

Knight Frank LLP: Peter Morris, Development Manager

…For me, the high points have been:
SoftDesign's technical competence. SoftDesign staff radiate the impression - in the nicest possible way - that this whole thing is a walk in the park for them, technically and in all other respects. What is more important, though, is that they make our users feel loved and wanted, and that their concerns and problems can and will be dealt with. For some of them, this is a real breath of fresh air.


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Cubit Technology Ltd.

OUR MISSION: To change your opinion of IT support. Fixed price, all-inclusive charging. Specialists in supporting small businesses in London and SE

Full Profile : We're here to make your life easier, removing the burden of owning and running your IT systems and freeing you up to concentrate on your business. We specialize in providing fixed price, technical support and IT services to small businesses in London and the South East. We offer a complete range of IT support and consultancy services. Our services can be tailored to meet your exact requirements. • PC & Mac Support • Networking • Voice & Data Provision • Data Centre Hosting • Cabling • Domain Management • Procurement • Software Licensing We provide remote and on-site technical support for your entire network and include all routine maintenance, administration and even regular review meetings at no additional cost. Having your own virtual IT Department means that your systems will be as up-to-date, secure and reliable as possible - just as you would expect! We are not just another IT support company - we are your virtual IT Department - focussed on making sure your IT is as reliable as possible. We know how frustrating it can be for businesses with unreliable, outsourced IT support and the effect this has on company performance and morale. Cubit was formed in 2004 by Steve Morris and Guy Whistler. Between us, we have over 30 years' experience of supporting and managing IT systems.

Services : PC & Mac Support, Networking, Voice & Data Provision, Data Centre Hosting, Cabling, Domain Management, Procurement, Software Licensing

Testimonials :
Cubit Technology established the IT infrastructure for BMB in May 2005. Cubit successfully managed that infrastructure to cope with BMB’s growth from 4 to over 50 people. During this time Cubit has provided reliable advice and efficiently implemented IT requirements. In a fast paced demanding environment, Cubit has been able to swiftly respond to issues and successfully provide solutions. I have no hesitation in recommending Cubit for the provision of IT services. - BEATTIEMCGUINNESSBUNGAY

Cubit Technology's staff are responsive, friendly and helpful and provide a excellent troubleshooting service as well as strategic IT planning. - NITRO

Efficiently communicating with our clients and key contacts at any given time is a fundamental aspect of our business. Virgo has now grown to over 30 staff since 2003. Accompanying this growth has come the need for a flexible and solutions-driven IT partner. Unlike most other providers in this area, Cubit Technology offer us a distinctly refreshing approach. Their ability to provide sound advice and seamlessly translate this advice into cost-effective and viable solutions has had a hugely positive impact on our day-to-day business. - VIRGO HEALTH PR

Cubit have provided expert advice and support for over a year now and we consider them to offer the ideal situation of having an off-site trusted IT solution, but without there being a loss in response time. - MOOK.


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