Full Profile : You use computers but have neither the time nor inclination to become an IT expert, you just want to run your business. So let us run your IT, smoothly and securely.

Why not invite us in and tell us what you want (no charge).
And if you already have ADSL, we can provide the hardware and the service for a month . . . for free!

Our managed IT service is great for HQ, branches and home workers.
And fixed prices represent tremendous value (a fraction of an IT salary).
Founded in 1988, Synergistic is well placed to support companies in the North.

Dedicated server
+ File and print (and RAID options to 10tb)
+ Free domain name and email server (you@yourcompany.co.uk)
+ Out-of-hours backup (and remote backup options)

Security
+ 24mb Internet with secure browsing
+ Gateway anti-virus with hourly update
+ Spam filtering and web-content filtering (anti-spyware)
+ Hardware firewall to keep hackers at bay
+ Intra-company data encrypted over the public Internet (VPN)
+ Disaster recovery options

Applications
+ Open Source (free) software, like OpenOffice
+ Instant Messaging (company personnel only) really boosts efficiency
+ Desktop faxing saves paper and the queue at the fax
+ Wikis to self-document business processes

Support
+ We monitor and phone if there is a problem (often before you phone)
+ We can often provide a fix by logging on to your server via mobile
+ If ADSL is down, the server beeps to indicate problem area
+ Help desk ticketing system

Services : IT Outsourcing, IT Support/Managed Service, IT Security, HelpDesk, Web Hosting, Networks, Phone Systems, ADSL, BPO, CDR, CMS, CRM, RAID/NAS, Legacy Conversion and Project Management

Testimonials :
"As a company, we have dealt with Synergistic and Tony Deakin since late 2003.

We are a large independent oil company who have production plant in Brighouse West Yorkshire and stocking and distribution depots in Aberdeen, Glasgow and Leicester.

We chose Synergistic after looking at many companies because they were the only company able to offer a solution tailored to our requirements to address remote access from our depots. The solution supplied was simple, effective and cost-efficient.

Since being with them, the level of service offered has been excellent, in fact, often, the first time we are aware of a problem is Tony ringing us to tell us that he is investigating and solving it. Any problems are dealt with quickly and communication is first class.

To sum up, I would not hesitate to recommend Synergistic Software to anyone who is seeking a personal but professional relationship with any aspect of IT/communications, supply and support."

Peter R. Woodward – IT Manager – Millers Oils Limited


"I have used services provided by Synergistic over a number of years for email, ADSL server, telephone integration and customer relationship software. The team are extremely helpful, responsive and courteous, when the need has arisen, they put themselves out to ensure my service is maintained. I find them technically competent and the software they provide is secure and reliable."

Brian Marsden
Managing Director of Safety Management Services (Europe) Limited

Full Profile : 24/7/365 SUPPORT CRITICAL SUPPORT

Remote control of PC's and servers is possible via a VPN to your sites, ensuring issues can be resolved promptly with as little user interaction as possible. This also allows us to provide basic training and advice remotely, while the user is behind the pc.We currently support Windows servers/desktops and Linux/Unix servers remotely, which means we can fix over 90% of problems without the need for on-site visits.



CHECKING YOUR IT INFRASTRUCTURE AND APPLICATIONS

This sort of service should'nt cost unrealistic sums of money, therefore we provide this for our clients for an incredibly low fee. The secret to providing first class Business IT is to maintain your network and servers regularly. Apex achieve this by using a range of specific network tools to ensure that your infrastructure runs smoothly 24hrs a day.



SOFTWARE DEVELOPMENT

Using the latest technology from Microsoft we specialise in developing data-driven, fully featured web applications that take advantage of the widely used Microsoft platforms such as .NET and SQL Server 2005. Microsoft ASP.NET using C# , AJAX (Asynchronous JavaScript and XML), including the Microsoft AJAX framework, Microsoft SQL Server 2005 & 2000, Custom Windows Services, Java, Electronic Data Interchange (including ODETTE, EDIFACT & XML communication techniques), Source Code Version Control Software.



NETWORKING

By utilising off the shelf open standard products, Apex Networks can provide an IP telephony solution with asterisk and cisco technologies for as few as 5 users and as many as 50 seats.



MANAGED ADSL AND SDSL

Apex can offer a set of unique business-grade broadband packages, providing end to end managed solutions at an attractive price. Broadband solutions can be used as part of an Apex Total Support Solution.

Services : Mission Critical 24hr remote IT support



.NET software Development

Full Profile : Part of a World-wide franchise of over 475 computer experts in over 22 countries, we provide full computer and network support services covering 2 to 50 computers.

Over 10 years supporting Home and business users , we provide maintenance services either onsite or remote managed on a pay as you go basis or part of an ongoing maintenance contract designed to keep your business doing what it does best.

Wireless HotSpot installs for cafe's, pubs, restaurants and hotels to maintenance contracts for computer support; we cover all area of technology to solve your problems.

Our Business Enhanced Services Technology was developed to enhance our customers business rather than just support it, these plans are dedicated to identifying the problem and fixing it before it effects your business operations. Under our top B.E.S.T plan will pay you for every hour your network / computer is down.

Local or National we will enhance your business.

Services : wired or wireless networks, printers, removal of virus / spyware, independent advice a, hardware set-up and support, software set-up and support, Internet / email set-up and support, backup support

Full Profile : Future Reliance was setup in 1998 to provide IT support and services to SMEs in the south east. It has since grown to support all types of businesses in the UK and Europe. Providing all the services you need to support your IT infrastructure we are the company to talk to. Using us as emergency cover for your existing IT staff or as a fully outsourced solution you will find peace of mind and time to get on with running your business. Our customers come to us as trusted advisors for all things technology including mobile data solutions, IP voice and Industry specific ICT technologies. Having built on our customer service excellence we are now the trusted advisors to companies in several different bsuiness sectors, such as; Freightand Transportation, Building services and Construction, Franchised organisations, Estate Agency, PR and Media, Finance and banking. Our award winning IP solutions provide our customers with the knowledge that they are getting the latest tried and tested technologies to help them continue to keep costs at a low level whilst performing to their optimum potential.

Services : DR plan and Strategy, Emergency Support Cover, Broadband,
Online Backup, Spam Filtering and Firewall, Support services, IP telephony solution, Minutes normal and IP, Mobile contracts,
Mobile data.

Testimonials :
A few years back we were not happy with our IT provider and needed to make a switch. I went over to the UK and interviewed 6 IT companies for our site. I was very impressed with Future Reliance and eventually hired them to handle the IT functions in the UK. Future Reliance and their staff were in my opinion heads above the others with regards to their support and concern for our objectives. They were put into a situation that wasn't ideal with changing IT providers and we had some problems with the transition. The staff at Future Reliance worked to overcome the obstacles with the change over and we have been very pleased with the result.

I have been very satisfied with the service we have gotten from Future Reliance and their staff, they have gone above and beyond my expectations many times to handle our problems.

Andrew Rodemaker, Clark WorldWide

Full Profile : Award winning Gold Microsoft partner, Advantage embraces quality in everything it does. Whether it’s a responsive helpdesk service to back up an existing IT department, or a fully outsourced IT team that is required, Advantage is able to provide a cost effective solution to managing the IT infrastructure using state-of-the-art tools, best practice procedures and quality IT personnel. AdvantageONE and AdvantageCHOICE offer companies the skills and services required to meet specific business needs and objectives. The managed services offering from Advantage provide a comprehensive solution to increasing the efficiency and productivity of IT departments today by: -Reducing the cost of both the set up and management of the IT infrastructure. -Increasing the service levels of IT to the business by increasing security, availability and reliability. -Increasing the capabilities of IT enabling organisations to work effectively. -Reducing the effort required to manage, operate and maintain IT. At Advantage, we have a proven track record of systems delivery. We can provide customised, scalable and cost-effective solutions to significantly improve IT and business performance. The services are built using the ITIL (IT Infrastructure Library) standard of industry best practise that combines the core features of Incident, Problem, Change and Configuration Management to deliver proactive and efficient IT management.

Services : General network administration, Network Support, Desktop Support, Server Support, Business Continuity Services, Security, Account Management, Helpdesk Service delivery management, Reporting.

Testimonials :
“Advantage offers a complete solution, not only supporting the network where onsite IT is unable to but also in supporting the financial packages such as Dynamics GP and FRx. When remote support has not been sufficient, there has always been someone willing to do an onsite visit to complete any necessary tasks or to offer advice and assistance. Advantage offers remote monitoring of the network 24/7 and I have even been able to contact them over the weekend during one or two crises.” Paul De Marigny, Capcom

“We knew from the outset that we needed expert help to ensure that our systems were set up intelligently and then managed effectively. We wanted to get on with building the company, not building a server. Advantage has been excellent – they took the time to understand our business and have helped us to solve day to day problems and issues, as well as plan for the future. Advantage’s managed services team knows us so well. They know us as individuals and understand which of our staff are more technically competent than others. We are not specialists in IT which is why it’s extremely important to get a voice on the end of the phone that’s patient and understanding. We don’t have to worry about it. If we have a problem – from the very small to the large and potentially catastrophic – we just make a telephone call and we know that the managed services team will be working to sort it out quickly and effectively." Rosemary Hennings, Galliard Healthcare Communications.

Full Profile : BCTec deliver specialised & dedicated server, pc, user & network support for Small-Medium Business and Education fields. All our work is fully investigated and tested as far as possible in test environments before any solution is handed over to you, the paying customer. Currently our offices and testing environments are in Kent where we find it easy to send our engineers all over the UK as we have great transport links and some of Europe's best motorways right on our doorstep. BCTec core Services: • PC and server support • Software and hardware supply • Spyware removal & protection • Virus removal & protection • Network support & solutions • Website hosting • Mobile technology using 3G • Business to Business solutions • Implement IT infrastructures • Project management The above items are provided in four main ways to our customers: 1. Site visits 2. Telephone support 3. Remote support 4. Emergency call out Technology is everywhere now, and businesses providing almost any service need IT and therefore, IT support. This should not mean that because you have no choice to have IT that you should get a poor service from technical support. BCTec deliver sound advice and a level of service businesses now expect and should get! We believe that once we support you, your company would feel comfortable about IT and move forward, making IT an important tool to grow and not just another cost!

Services : Network support & solutions, PC and server support, Software and hardware supply, Spyware removal & protection, Virus removal & protection, Business to Business solutions,Mobile technology

Testimonials :
"Having had some bad experiences with IT support over the years, we were starting to get behind with technology and our belief in IT was low.
Casepak is a family run business and therefore we take all work very personally. BCTec have a very personal approach which we feel is key towards creating a good relationship between customer and supplier.
BCTec have continued to support our very important and time critical network as well as being able to advise on all aspects of our IT requirements. They have been our central point of contact for all our major IT projects. We feel we can trust them to deliver not just the best deals from the suppliers but also the best solution for our specialist needs.
We at Casepak would highly recommend BCTec as an IT support company that actually does deliver on its promises!"

Maxine Woolley, Financial Director, Casepak Ltd (Leicester)

"BCTec have provided Ludgate Insurance Company Ltd with high quality IT support since their establishment. They have provided us with up to date equipment, telephone support, weekly site visits, speedy call out in emergencies and technical expertise and advice."

Samantha Pain, Office Manager, Ludgate Insurance Company Ltd (Kent)

Full Profile : We provide a range of services including Desktop and Server management, network design & installation, messaging and collaboration, Document Management, Portal and .Net development, Migration Planning and Implementation, Database development, Project and Risk management, IT Training, CRM, Systems integration and customisation, Hardware and Software supply, Website design and hosting. Our certified professionals will work with you from planning, to design, to implementation and support of your Information Technology solutions. Our staff are professionals in Citrix, Microsoft, Service Level Management, Risk and Project Management and certified in all of these solutions (CCEA, CCA, ITIL, MCP, MCSE, CISSP and Prince2) and more; with the in-depth experience and knowledge to find the right solution for your needs.

Services : Consultancy IT Solutions and Manage IT Support Web site design and Hosting Network Design and Cabling MS SBS 2003, AD, MS Exchange Server installations, PC repairs/upgrade, Server/Office move etc