Full Profile : BCTec deliver specialised & dedicated server, pc, user & network support for Small-Medium Business and Education fields.
All our work is fully investigated and tested as far as possible in test environments before any solution is handed over to you, the paying customer. Currently our offices and testing environments are in Kent where we find it easy to send our engineers all over the UK as we have great transport links and some of Europe's best motorways right on our doorstep.
BCTec core Services:
• PC and server support
• Software and hardware supply
• Spyware removal & protection
• Virus removal & protection
• Network support & solutions
• Website hosting
• Mobile technology using 3G
• Business to Business solutions
• Implement IT infrastructures
• Project management
The above items are provided in four main ways to our customers:
1. Site visits
2. Telephone support
3. Remote support
4. Emergency call out
Technology is everywhere now, and businesses providing almost any service need IT and therefore, IT support. This should not mean that because you have no choice to have IT that you should get a poor service from technical support.
BCTec deliver sound advice and a level of service businesses now expect and should get! We believe that once we support you, your company would feel comfortable about IT and move forward, making IT an important tool to grow and not just another cost!
Services : Network support & solutions, PC and server support, Software and hardware supply, Spyware removal & protection, Virus removal & protection, Business to Business solutions,Mobile technology
Testimonials :
"Having had some bad experiences with IT support over the years, we were starting to get behind with technology and our belief in IT was low.
Casepak is a family run business and therefore we take all work very personally. BCTec have a very personal approach which we feel is key towards creating a good relationship between customer and supplier.
BCTec have continued to support our very important and time critical network as well as being able to advise on all aspects of our IT requirements. They have been our central point of contact for all our major IT projects. We feel we can trust them to deliver not just the best deals from the suppliers but also the best solution for our specialist needs.
We at Casepak would highly recommend BCTec as an IT support company that actually does deliver on its promises!"
Maxine Woolley, Financial Director, Casepak Ltd (Leicester)
"BCTec have provided Ludgate Insurance Company Ltd with high quality IT support since their establishment. They have provided us with up to date equipment, telephone support, weekly site visits, speedy call out in emergencies and technical expertise and advice."
Samantha Pain, Office Manager, Ludgate Insurance Company Ltd (Kent)