Software

CSM Retail Solutions is a provider of IT solutions to the retail marketplace. We supply and support complete solutions using leading edge technology including EPOS terminals, self-checkout, bar code scanners, receipt printers, kiosks and shelf-edge labelling.
Coleshill, Birmingham
http://www.csmltd.co.uk/csm/retailsolutions.shtml

MX Digital provide multi-media contact centre solutions to help companies improve the way they interact with customers - by Phone, Email, Text and the Web. Our expertise covers both inbound and outbound call handling, call-blending, IVR and reporting. Our solutions comprise Automatic Call Distribution - IP Telephony - Interactive Voice Response - Call Recording - Predictive, Progressive & Preview Dialling - Web Call-Back, Web Chat and Collaboration- Email Management
http://www.mxdigital.co.uk

Centric is a carrier-class, fully managed, multi-tenant, 'Hosted" all IP full-featured multi-media contact centre solution. Centric Hosted Contact Centre helps companies manage customer interactions more effectively enabling their customers to communicate via Voice, Email, Text and the Web. The service is ideal for multi-site operations and for contact centres employing remote home-based agents. Contact Centric: 0870 770 3769
http://www.centriccc.co.uk

Web-based Survey and Dialogue Solutions. Free test account. A Microsoft Certified Partner specialised in Customer Loyalty. Also opportunities for resellers and distributors.
http://www.relationwise.com