Full Profile : ibd's Business Consultants specialise in helping small and medium sized businesses. Each Business Consultant has extensive experience, coupled with deep business skills, enthusiasm and if necessary support from a rapidly growing UK and international network. With over 300 Advisers, you are never far away from the support and problem solving power that our network provides.
Whatever you need, we help by:
• carrying out diagnostic reviews to analyse the causes of problems
• delivering practical, independent advice to solve problems quickly
• delivering ongoing support
• identifying causes of problems rather than dealing with symptoms
• injecting new ideas to keep your business sharp
• providing strategic advice for the longer term development of the business
• rolling up our sleeves and getting involved and giving the management team the support they so often lack
We are focused on adding real value to the business that you have created. And we don’t stop thinking about your problem when we leave your office. Our ability to call on other specialist skills from within our network means that whatever the question, we can quickly find the answers and expertise that your business needs.

Services : ibd can help with every aspect of your business:

• business growth

• business efficiency

• business control

• general management

• interim management

• management consultancy

• mentoring

• non-executive directorship

Testimonials :
Practical, straight talking and affordable
"ibd is the most practical, straight talking and affordable resource that I have found for small businesses. It operates a network of Business Advisers across the country that specialise in small to medium size businesses and nothing else."
"It ensures that all its advisers have real-life experience of running a business. This means that they can roll their sleeves up and help, if you want them to, as well as offering advice. It also means that behind each Adviser is a central resource, with expertise in everything from raising funding to avoiding insolvency".
"ibd will give you a free one-hour Business Health Check, and they are flexible in how and when they charge for their services".
Anna Hopkiss, Teach Yourself Books, "Small Business Health Check"

Professional
I would like to thank PH and PK for the professional manner in which you delivered the two day "Business Plan Rectification" workshop. It was exactly what was needed and was of great value.
As you are aware I have spent a long period of time researching and writing the Lifestyle Vouchers International Business Plan and had been assisted by a number of other Business Advisers along the way. You, however brought with you considerable business experience and have developed the Plan into a document that can be implemented in the real world and one that gives us confidence for the future.
Neil Rinaldi, MD - Lifestyle Vouchers International Ltd

Full Profile : At In-house Research we want our work to be Usable. Our goal is to discover the true voice of your customer, prospect or staff member and then leave you with recommendations, charts and tables (not padded ‘door-stop’ reports) where your trends, strengths and weaknesses simply leap off the page.

In-house Research is also passionate about recommending the best method and application. Whether we recommend phone, web, face to face, focus group or good old pen and paper, we will work with you to make sure that only the minimum number of questions is asked. This means that your respondent experiences a survey that is interesting and relevant which in turn means that we get better information, very little drop out and high response rates.

Finally, In-house Research is about delivery:
Customer Satisfaction Surveys with a 70%+ response rate
Employee Surveys with up to 90% response
Results in days not weeks

When Training is Enjoyable, people learn more and retain more. This is a fundamental belief of the In-house Training team. We’re proud to say that of the 9,000 people we have trained, 99.4% of them would recommend us to someone seeking a similar training experience.

Our Customer Service Training focuses on the Attitude, Behaviour and Communication skills you need to deal with even the most difficult customers.

Services : Provider of Employee Surveys, Customer Service Training (Attitude, Behaviour, Communications), Customer Satisfaction Research and ad-hoc research inc. face to face, web, phone and paper surveys.

Full Profile : For most companies, the luxury of a HR dept is not a realistic possibility. With qualified HR Managers commanding salaries up to £35K, most businesses go without. However, without policies, procedures and resource to keep up to date with the massive amount of employment law released each year, your business is at risk. Employers are guilty until proven innocent and the smallest non compliant area of a business can be exploited, and all too often is. We work with employers to update written statements and employee handbooks regularly, installing a HR System that allows you to manage your staff from recruitment to leaving. 24 hour legal advice and a full personnel letter writing service is also part of our remit, all of which keeps you compliant. However, should you be called to a Tribunal, we place a Barrister in court for you at no extra cost. In addition to these services, 2 unique things make us stand out from the competition. 1. There are no Call Centres! You get a named HR Manager as a contact, whom you speak to every time you need help. In this way, they know your business and can advise you far better. 2. Our HR services are on a pay as you go basis, paid monthly via standing order, with no contracts whatsoever required. As long as your situation stays the same, you continue to pay. Should you however, need to walk away, you can cancel the standing order with no quibble from us. We cater for all businesses from 1 employee to 500 and look forward to hearing from you.

Services : -Creation of all documentation -Effective Personnel System -24hr Emp Law helpline -Letter writing service -Updates on all emp law -Preparation for Tribunal Claims -Barrister Tribunal Representation

Testimonials :
'Your Employment Law service is impressive. It is hard to believe how we ever coped without your invaluable support' - Jewellery Manufacturer, B'ham. 'Thank you for the Statements, Handbooks & System, which have taken a large headache away' - Construction Co, Alfreton. 'Whenever we contact you, the response time is immediate' - Transport Co, B'ham. 'It is comforting to know, in this day and age of complex procedural issues that there is a company whom we can trust to guide us through the red tape' - Residential Home, Castleford. 'It's refreshing to know that companies still work to the ideals of pay us if you're happy - if you're not, stop. I can see why you do this, you are bloody good at what you do!' - Construction Co, Lincolnshire. 'Your support line is fast and very professional, the advice given has not been just theory, but practical and easy to understand. Your documentation is of a very high standard. The contracts and handbooks look very professional and create the image we want. The turnaround has been exceptional' - Plastics Co, Redditch.

Full Profile : Commercial Hub HR is based in The Mansion House at historical Bletchley Park, Milton Keynes Buckinghamshire. We provide nationwide services, with international HR exposure for a number of our retained Clients.

Our qualified HR Consultants have a range of specific disciplines to bring expertise to HR Projects in SME's and blue chip organisations, and to support smaller business who require outsourced HR support.

Our commercial attitude towards HR Management has established our reputation, and testimonials are available to support our claims.

If you need HR Consultancy for specific project requirements, or need HR services but your business isn't quite large enough to justify the expense then please call us for a no obligation discussion.

We provide a total solutions for strategic, and importantly, commercially driven HR Services:

~ HR Consultancy services to larger businesses, usually on a project basis, across a range of specialist areas.

~ HR outsourced services to small businesses on a flexible and cost effective basis.

We provide systems and documentation to ensure compliance to employment law, and provide regular updates according to case law changes.

Our core differentiator is that we recognise that each business has unique needs in terms of HR management and we ensure that employment law creates minimum disruption and maximum return on investment.

Services : HR Consultancy and Outsourced HR Specialists providing basic compliance as the foundation to delivering strategic HR initiatives and management to ensure maximum return on people investment.

Testimonials :
"Commercial Hub has the rare ability of providing a pragmatic solution to challenging business and HR issues. I have always found the advice to be of excellent value and delivered in a timely manner."

David Webber, CEO, PatSystems

"Commercial Hub has helped me to sleep at night! - Employment law and HR issues can be a real headache for small businesses but I am confident that by following her advice we will not fall foul of ever changing legislation. In addition to providing us with a comprehensive staff handbook and employment contract wording, which helps us present a professional image to both existing and potential employees, she has already helped us to manage a staff performance issue in a way that protects the business from any accusations of wrongful process.

They are always quick to react to any questions and goes the extra mile rather than doing the minimum you might expect. I would highly recommend her for her experience, energy and the value for money that her service represents."

Ian Hardy, Managing Director, Onyx Recruitment

"Elaine Pennell, the driving force behind Commercial Hub is a commercially savvy HR Specialist with a keen eye not just for price but for quality, service levels & sustainable business partnerships. Elaine is knowledgeable, enthusiastic, and a pleasure to work with able to bring the best out in people or turnaround challenging situations for mutually beneficial results."

Jonathan Pearson, Agile Limited

Full Profile : Our real strength is providing a personal service through understanding of your business and its people. We have partnered many companies in all sectors of business and commerce, provided real solutions and cost saving benefits in all aspects of Human Resource management, and in house training courses. We can take care of all your requirements from contracts, legislation updates, policies, performance management, Health and Safety set up and risk assessments, strategic management and training solutions through our comprehensive training courses. We welcome an opportunity to discuss further the benefits we can bring to your business. We look forward to hearing from you.
We can operate from the South East up to East Anglia and East Midlands.

Services : HR services: Contracts of employment, legislation, policies, staff manuals, performance management systems, strategic management, Health and Safety risk assessments, training solutions

Testimonials :
Just a quick note to thank you for your support and professionalism over the last couple of years, your level of consultancy was ideal for Wentworth Rose and was a real help to the company.

Brian Clinton was contracted to provide the M6 Toll with tailor made customer service courses for approx 120 staff. His hands on , approachable coaching style gave confidence to all our staff at the time of the road opening. We constantly receive compliments in respect of the excellent customer care provided to all our staff.

M6Toll - Clinton associates provided us with a bespoke and complete training solution for all of our staff in various disciplines

Full Profile : Year on year the introduction of new legislation in the areas of Employment and Health & Safety Law makes the life of an employer increasingly complicated. In fact it’s quite common for employers to be unaware of changes in the law or of implications of new legislation; they are, after all, trying to run a business. We help employers to understand and deal with their responsibilities, designing bespoke systems for their business and giving them the reassurance of knowing that there is a team of specialists supporting them every step of the way.

Underpinning all our advice is a legal expenses indemnity scheme. This provides protection against representation costs and compensation awards at all employment tribunals. With an ever increasing array of complaints to tribunal, and the levels of awards increasing every year, this is becoming the stuff of nightmares for employers everywhere. As well as the most cited complaint of unfair dismissal, we insure against the discrimination claims for race, sex, disability, religion or belief and dismissals in respect of Trade Union activities. To complement and support our services we have a dedicated team of advisors whose knowledge and expertise is available 24 hours a day, via our advice line.

Another challenge for employers is Health & Safety law. This is an area of the law that can have the most far-reaching ramifications for both individuals and companies. However, with all the other matters that company owners have to deal with, Health & Safety law is often pushed down the list of priorities when people are busy – which is not a wise approach.

The principals and practices for the successful management of Health & Safety are no different to those managing the core activities of a business: setting policies, organising, planning and implementing, and measuring and reviewing performance

Services : Employment System:

• Statement of Terms and Conditions
• Management and Employee Handbooks
• Employment Procedures Manual
• A 24 Hour Advice Line
• An Indemnity Scheme
• And training and bespoke support

Health & Safety System:

• A Health & Safety Policy Statement
• The organisation and arrangements for implementation of the policy
• Safety rules in respect of employees, visitors and outside contractors
• Monitoring the policy so as to ensure its continuing effectiveness

Testimonials :
‘NorthgateArinso Employer Services provide a highly professional 24 hour advice line for all employment law issues. I believe their success lies in their approach: they build key relationships with the client in order to provide practical employment law advice that is frank, open and honest and, wherever possible, relevant to the client company’s culture and ethos’ HR Manager, Building Sector
‘In the unfortunate event of a tribunal, the advocacy team are committed and efficient in reaching the most positive outcome possible for the client’ HR Director, Food Sector

‘NorthgateArinso Employer Services take the immediate stress out of any tribunal claim because as a client you have the confidence to make the right employment decisions’ HR Manager, Restaurants Sector

‘NorthgateArinso Employer Services always provides me with the support I need. Over the past 12 months I have had some complex HR issues to deal with and their support has been fantastic’ Head of Human Resources

‘I would like to take this opportunity to thank all at NorthgateArinso Employer Services for the solid, excellent service that you have provided for both Employment and Health & Safety law. In these days of ever changing legislation it is very reassuring to know that expert advice is just a telephone call away. The Advice Line staff remains friendly, supportive, informative and offer a first class service at all times’ Personnel Manager, Wholesale Sector

Full Profile : Deminos specialise in offering HR outsourcing, Health & Safety and employment law advice for UK companies from 2 to 150 employees. We give smaller companies access to the best quality of HR and legal advice as enjoyed by the largest corporates.

Our primary aim is to make sure you are compliant with ever-changing employment law. We will issue bespoke employment contracts, employee handbooks and managers manuals. This is backed up by 24 hour telephone support to answer any questions you have. Any changes to employment law will be reflected in your documentation.

If you are unfortunate enough to be taken to employment tribunal we will take over. We will represent you, compile your defence and even pay any award. With the average award for unfair dismissal reaching £7,974 this is well worth having!

Our HR staff are all HR managers with real world experience within companies. So we do not offer dry legal advice but work with you to provide practical solutions to your problems.

Services : Employment contracts & handbooks

Health & Safety consultancy

24 hour HR and legal support line

£1 million indemnity cover included

Also we provide full HR consultancy services

Testimonials :
“The service we have received from Deminos has been superb. The attention to detail and understanding of our business has been impressive.

The Deminos team are very focussed, professional, friendly and knowledgeable and I would have no hesitation in recommending their service to any organisation.”

Mark, Recruitment Company


"After an initial consultation, Deminos sorted out our employment contracts and staff handbooks straight away.

On the odd occasion that I've needed to use the helpline I've found the advice to be practical and businesslike - these people understand how real businesses work.

Although I'm sure I won't need it, it's good to know that employment tribunals won't cost me a thing."

Simon, Design Company


"As we are just a small voluntary organisation appointing Deminos to prepare the necessary legally compliment documentation gives us peace of mind. We also have the assurance of their 24 hour advice service should any employment issues arise, as well as full legal representation should any disputes lead to an employment tribunal."

Kaye, Support Group


“After using Deminos for the first time to take us through the perils of employment contracts, handbooks and employee related issues, they made the complicated process very easy. There is always somebody on hand with all the information that you need, giving you the peace of mind that you need knowing that things are done properly, efficiently and compliantly”.

Paula, Mortgage Company