Customer Relationship Management

ACT! helps you manage all the tasks and information related to developing and maintaining business relationships. The software effectively integrates the three most frequently used tools - a customer database, a calendar and a task list. ACT! automates a variety of tasks small businesses face every day, including finding and contacting new prospects. Visit Bluebird to request a free demo CD.
http://www.bluebirdsam.com/

consultCRM provides mid-market companies with integrated customer relationship management solutions that enable them to increase sales success, measure marketing campaigns, ensure efficient customer service processes, better connect with customers, and make more profitable business decisions. We are focused on delivering value and competitive advantage to organisations and look forward to working with you.
http://www.consultCRM.co.uk

Manage all your business activities from one software package, links to Sage accounts, send & receive SMS, job sheets, engineers, diary, schedule & much more.
Bristol, South West
http://www.cliksoftware.com

Helpdesk software solution aimed at both Facilities Management and IT support. Features include call logging, work monitoring, automatic email, stock, parts and labour control, invoicing, reporting and SLA analysis. Click for a free downloadable trial.
http://www.fasttrackhelpdesk.com