Full Profile : With support facilities in Central London and our Head Offices in Cardiff, we proactively support clients in London and the South East along the M4 corridor to Wales and the West Country.

By designing and implementing stable infrastructure with our bespoke server monitoring application, we also have happy clients as far a field as Nottingham.

With ABC IT, you can be assured that we will carry out the most appropriate action to any network problems that arise. We simply deliver what you need at a budget to suit your pocket, and we don't make a fuss of it.

ABC IT has Microsoft Certified System Engineers, Certified Cisco Network Associates, and staff with more practical experience in the Microsoft Windows Environment than you'd care to shake a stick at.

Whatever your issues, ABC IT has the resources to meet your requirements.

Areas of expertise:

o Remote/On-stite IT support and trouble shooting
o Heartbeat - our exclusive 24/7 server monitoring software
o Unlimited Telephone support
o Broadband solutions
o Remote access and Virtual Private Networking (VPN)
o Mobile Technology solutions
o Server/Workstation installation and support
o Anti-virus solutions
o Exclusive on-line helpdesk
o Complete IT system audit
o Voice over IP phone systems
o Secure online Backup solutions

At ABC we keep it simple by first looking to understand you, your business and your goals. Only then do we seek to provide you with solutions that will help you attain your goals.

Services : o IT Outsourcing



o IT Support



o Network Design/Optimisation



o Account Management



o Hardware/Software Procurement



o Asset Management



o Project Management

Testimonials :
"We recognised that ABC IT Consultancy could provide a forward-looking view of our strategy and where we are going with IT, and also help us with projects, such as databases and systems consolidation. We're looking at ABC in terms of consultancy as well as technical expertise - both are critical to us."

Sector - Trading Floors

"One major advantage of ABC IT Consultancy is their ability to provide monitoring of our network and high quality remote support - through their HEARTBEAT application."

Sector - Carbon Reduction

"In addition to performing an excellent virtual in-house IT role, ABC IT are able to help us with system upgrades and larger scale projects. Their helpdesk answers the scope of questions and problems that we encounter everyday and their on site teams are responsive and efficient."

Sector - Finance

"ABC IT have always been extremely professional and operate with integrity, not trying to sell us things we don't need. They have made conducting business easier with their remote acess services and on site support."

Sector - Production

"ABC's speed of response is excellent. The level of technical expertise and range and breadth of Services ABC IT Consultancy provide is exactly what we needed from an outsourced IT support provider."

Sector - Freight

"ABC IT is a 'rare find', fully committed to supporting your company's IT needs at the highest level."

Sector - Enterprise Business

Full Profile : EMH Technology Ltd is an IT infrastructure consultancy who provide end-to-end IT services for SMEs to enable them to concentrate on running their business rather than worrying about their technology. We work with a wide variety of businesses and customise our services to deliver a technology platform which meets your business requirements and fits your budget. Initially we work with you to understand your business, it's IT needs and your current technology before we propose a solution. This approach has allowed us to add significant value to the process, saving people time and money and giving them greater flexibility and reliability than was previously the case.Our friendly, helpful staff won't blind people with science and will explain the solutions in straightforward terms.

Our consultants have experience working in large City institutions, scientific research communities through to solutions providers for the public sector.

If you are looking to change your IT then please get in touch and we can help you through the entire process. Whether you are thinking about adding your first server, want to centralise and protect your company data or want to open a new office we are on hand to help.

Services : End-to-end service including IT infrastructure review, design, hardware and software supply, implementation, secure off-site backups, broadband, monitoring and remote or on-site support for SMEs.

Testimonials :
'Having been part of a large PLC for a number of years, IT business systems become a way of life. Email, Internet, Office products are a way of life and you don’t realise how reliant you are until you change companies. In April this year I took a new role as Managing Director for a small software company. On arrival it was very clear that although the basic IT functionality was in place the business critical systems were not robust or disaster proof. I chose EMH Technology as our contractor primarily for their practical and business-sensible approach to our problem. As a small organisation we do not have bottomless budgets that allow significant spend. EMH Technology's approach was to give our company resilience and flexibility by understanding our requirements and implementing the most cost effective solution. These requirements were then converted into a technical design which was then successfully implemented over a short time frame, together with staff training for the support staff on the new systems. The new infrastructure has provided a more secure and easy-to-manage environment with added functionality for travelling users, such as remote email which was not present previously.

I would be more than prepared to recommend EMH Technology to any prospective customers.'

David Dack, Managing Director, Zafire Limited

Full Profile : Treken know how to make the most of available technologies to offer a better class of service – and can help you to do the same. Like oxygen to the body, technology circulates information around the vital system of your business to keep it breathing, So when something goes wrong with your business IT, our job is to supply you with a little regulated reassurance. We supply and install Dell hardware – servers, desktop PCs, laptops, networking and storage. We simply think it represents the best hardware available – and we can supply it even cheaper than Dell's own website, offering you savings of up to 15%. Treken also works with several partners to support our IT solutions, including: • Microsoft - Certified Partner and Microsoft Small Business Specialist • Symantec - Software Partner, izR Solutions - Premium Internet Solutions Partner • Authorised reseller of GFi Products (antispam and email management solutions) Together, we can supply reliable and understandable IT solutions – entirely suited to every client's specific needs.

Services : Telephone/Remote Support, On-site Support, Pro-Active Server Monitoring, Customer Help desk System and Flexible support contracts

Full Profile : Future Reliance was setup in 1998 to provide IT support and services to SMEs in the south east. It has since grown to support all types of small to medium businesses in the UK and Europe.
Future Reliance provides bespoke support services and solutions ranging from CAT5 cabling and telecoms services right up to large offices moves and projects.
Whatever your IT requirements, we are your stop IT shop.

Services : 1. IT support Services
2. New Installations of Moves
3. Project Management
4. Telecoms solutions and structured cabling
5. Hardware and Software Sales
6. IT outsourcing and staff resourcing

Testimonials :
A few years back we were not happy with our IT provider and needed to make a switch. I went over to the UK and interviewed 6 IT companies for our site. I was very impressed with Future Reliance and eventually hired them to handle the IT functions in the UK. Future Reliance and their staff were in my opinion heads above the others with regards to their support and concern for our objectives. They were put into a situation that wasn't ideal with changing IT providers and we had some problems with the transition. The staff at Future Reliance worked to overcome the obstacles with the change over and we have been very pleased with the result.

I have been very satisfied with the service we have gotten from Future Reliance and their staff, they have gone above and beyond my expectations many times to handle our problems.

Andrew Rodemaker, Clark WorldWide

Full Profile : Award winning Gold Microsoft partner, Advantage embraces quality in everything it does. Whether it’s a responsive helpdesk service to back up an existing IT department, or a fully outsourced IT team that is required, Advantage is able to provide a cost effective solution to managing the IT infrastructure using state-of-the-art tools, best practice procedures and quality IT personnel. AdvantageONE and AdvantageCHOICE offer companies the skills and services required to meet specific business needs and objectives. The managed services offering from Advantage provide a comprehensive solution to increasing the efficiency and productivity of IT departments today by: -Reducing the cost of both the set up and management of the IT infrastructure. -Increasing the service levels of IT to the business by increasing security, availability and reliability. -Increasing the capabilities of IT enabling organisations to work effectively. -Reducing the effort required to manage, operate and maintain IT. At Advantage, we have a proven track record of systems delivery. We can provide customised, scalable and cost-effective solutions to significantly improve IT and business performance. The services are built using the ITIL (IT Infrastructure Library) standard of industry best practise that combines the core features of Incident, Problem, Change and Configuration Management to deliver proactive and efficient IT management.

Services : General network administration, Network Support, Desktop Support, Server Support, Business Continuity Services, Security, Account Management, Helpdesk Service delivery management, Reporting.

Testimonials :
“Advantage offers a complete solution, not only supporting the network where onsite IT is unable to but also in supporting the financial packages such as Dynamics GP and FRx. When remote support has not been sufficient, there has always been someone willing to do an onsite visit to complete any necessary tasks or to offer advice and assistance. Advantage offers remote monitoring of the network 24/7 and I have even been able to contact them over the weekend during one or two crises.” Paul De Marigny, Capcom

“We knew from the outset that we needed expert help to ensure that our systems were set up intelligently and then managed effectively. We wanted to get on with building the company, not building a server. Advantage has been excellent – they took the time to understand our business and have helped us to solve day to day problems and issues, as well as plan for the future. Advantage’s managed services team knows us so well. They know us as individuals and understand which of our staff are more technically competent than others. We are not specialists in IT which is why it’s extremely important to get a voice on the end of the phone that’s patient and understanding. We don’t have to worry about it. If we have a problem – from the very small to the large and potentially catastrophic – we just make a telephone call and we know that the managed services team will be working to sort it out quickly and effectively." Rosemary Hennings, Galliard Healthcare Communications.

Full Profile : Part of a World-wide franchise of over 475 computer experts in over 22 countries, we provide full computer and network support services covering 2 to 50 computers.

Over 10 years supporting Home and business users , we provide maintenance services either onsite or remote managed on a pay as you go basis or part of an ongoing maintenance contract designed to keep your business doing what it does best.

Wireless HotSpot installs for cafe's, pubs, restaurants and hotels to maintenance contracts for computer support; we cover all area of technology to solve your problems.

Our Business Enhanced Services Technology was developed to enhance our customers business rather than just support it, these plans are dedicated to identifying the problem and fixing it before it effects your business operations. Under our top B.E.S.T plan will pay you for every hour your network / computer is down.

Local or National we will enhance your business.

Services : wired or wireless networks, printers, removal of virus / spyware, independent advice a, hardware set-up and support, software set-up and support, Internet / email set-up and support, backup support

Full Profile : BCTec deliver specialised & dedicated server, pc, user & network support for Small-Medium Business and Education fields. All our work is fully investigated and tested as far as possible in test environments before any solution is handed over to you, the paying customer. Currently our offices and testing environments are in Kent where we find it easy to send our engineers all over the UK as we have great transport links and some of Europe's best motorways right on our doorstep. BCTec core Services: • PC and server support • Software and hardware supply • Spyware removal & protection • Virus removal & protection • Network support & solutions • Website hosting • Mobile technology using 3G • Business to Business solutions • Implement IT infrastructures • Project management The above items are provided in four main ways to our customers: 1. Site visits 2. Telephone support 3. Remote support 4. Emergency call out Technology is everywhere now, and businesses providing almost any service need IT and therefore, IT support. This should not mean that because you have no choice to have IT that you should get a poor service from technical support. BCTec deliver sound advice and a level of service businesses now expect and should get! We believe that once we support you, your company would feel comfortable about IT and move forward, making IT an important tool to grow and not just another cost!

Services : Network support & solutions, PC and server support, Software and hardware supply, Spyware removal & protection, Virus removal & protection, Business to Business solutions,Mobile technology

Testimonials :
"Having had some bad experiences with IT support over the years, we were starting to get behind with technology and our belief in IT was low.
Casepak is a family run business and therefore we take all work very personally. BCTec have a very personal approach which we feel is key towards creating a good relationship between customer and supplier.
BCTec have continued to support our very important and time critical network as well as being able to advise on all aspects of our IT requirements. They have been our central point of contact for all our major IT projects. We feel we can trust them to deliver not just the best deals from the suppliers but also the best solution for our specialist needs.
We at Casepak would highly recommend BCTec as an IT support company that actually does deliver on its promises!"

Maxine Woolley, Financial Director, Casepak Ltd (Leicester)

"BCTec have provided Ludgate Insurance Company Ltd with high quality IT support since their establishment. They have provided us with up to date equipment, telephone support, weekly site visits, speedy call out in emergencies and technical expertise and advice."

Samantha Pain, Office Manager, Ludgate Insurance Company Ltd (Kent)