Full Profile : We are a friendly IT company providing all sizes of organisation with leading-edge technology solutions. We were formed with the aim of assisting organisations in using today's technology with a close relationship and continual personal interaction between our staff and the client. Iternity has been providing outsourced desktop and network management support since 2001 and currently supports a number of clients across London. Iternity's customers operate in many industry sectors including law, retail, accounting, sales, banking and corporate.
We are proactive in our approach to IT, which means checking backups, disks and disk space, ensuring that any server errors are acted upon as well as general house keeping.
Iternity understands that every business is unique and because of this we offer various support options that best suit your IT needs. Our standard support contract gives the customer a guaranteed time for Iternity to respond to a request for support. The standard is a four-hour response although, if specified, our response can be quicker for critical devices. Through the use of remote access, most response and resolution times are within minutes. Through the use of remote access and on-line monitoring solutions we are immediately informed if any problem occurs.
Services : IT consultancy and support,
on-site and remote IT support
Microsoft Windows/Apple/Unix systems
Exchange, IIS, SQL and ISA servers
LAN (CAT-6) designing and deployment
Disaster recovery
Database and Website development
Testimonials :
"Over the past several years iternity has been our dedicated IT support, provider and consultant. Not only have they been meticulous in their attention to detail but also superb in solving any problem and being totally able to provide and service an IT set-up and system that has grown immensely quickly. Our business has increased by 100% year on year for the last three years. We are very grateful for them keeping pace with and allowing us to further expand. I would wholeheartedly recommend iternity to any company wishing to make their business more efficient. They have certainly played their part in the progression of Soccerex."
- Rita Whelan, Operations Director
We first approached Iternity 3 years ago. Iternity have proved be cost effective and flexible when procuring equipment or designing a whole new database. All specific projects have been implemented on schedule and within budget. More importantly Iternity have added real value to our business that has enabled our Solicitors to provide competitive service to our clients.
It is like have your own IT Department but without the associated costs."
- Rajan Berry, Senior Partner
“We run a music management business and Iternity set up our computer system and printers. They sourced the computers and installed them and provided a fantastic service that was friendly , hassle free and extremely professional , they made the whole process really easy for us. The back up support was much appreciated as we are a little techno-phobic in our office and I would have no hesitation in recommending Iternity for any IT support that any company may require.”
- Kim Revie, Managing Director