Full Profile : Treken know how to make the most of available technologies to offer a better class of service – and can help you to do the same. Like oxygen to the body, technology circulates information around the vital system of your business to keep it breathing, So when something goes wrong with your business IT, our job is to supply you with a little regulated reassurance. We supply and install Dell hardware – servers, desktop PCs, laptops, networking and storage. We simply think it represents the best hardware available – and we can supply it even cheaper than Dell's own website, offering you savings of up to 15%. Treken also works with several partners to support our IT solutions, including: • Microsoft - Certified Partner and Microsoft Small Business Specialist • Symantec - Software Partner, izR Solutions - Premium Internet Solutions Partner • Authorised reseller of GFi Products (antispam and email management solutions) Together, we can supply reliable and understandable IT solutions – entirely suited to every client's specific needs.

Services : Telephone/Remote Support, On-site Support, Pro-Active Server Monitoring, Customer Help desk System and Flexible support contracts

Full Profile : EMH Technology Ltd is an IT infrastructure consultancy who provide end-to-end IT services for SMEs to enable them to concentrate on running their business rather than worrying about their technology. We work with a wide variety of businesses and customise our services to deliver a technology platform which meets your business requirements and fits your budget. Initially we work with you to understand your business, it's IT needs and your current technology before we propose a solution. This approach has allowed us to add significant value to the process, saving people time and money and giving them greater flexibility and reliability than was previously the case.Our friendly, helpful staff won't blind people with science and will explain the solutions in straightforward terms.

Our consultants have experience working in large City institutions, scientific research communities through to solutions providers for the public sector.

If you are looking to change your IT then please get in touch and we can help you through the entire process. Whether you are thinking about adding your first server, want to centralise and protect your company data or want to open a new office we are on hand to help.

Services : End-to-end service including IT infrastructure review, design, hardware and software supply, implementation, secure off-site backups, broadband, monitoring and remote or on-site support for SMEs.

Testimonials :
'Having been part of a large PLC for a number of years, IT business systems become a way of life. Email, Internet, Office products are a way of life and you don’t realise how reliant you are until you change companies. In April this year I took a new role as Managing Director for a small software company. On arrival it was very clear that although the basic IT functionality was in place the business critical systems were not robust or disaster proof. I chose EMH Technology as our contractor primarily for their practical and business-sensible approach to our problem. As a small organisation we do not have bottomless budgets that allow significant spend. EMH Technology's approach was to give our company resilience and flexibility by understanding our requirements and implementing the most cost effective solution. These requirements were then converted into a technical design which was then successfully implemented over a short time frame, together with staff training for the support staff on the new systems. The new infrastructure has provided a more secure and easy-to-manage environment with added functionality for travelling users, such as remote email which was not present previously.

I would be more than prepared to recommend EMH Technology to any prospective customers.'

David Dack, Managing Director, Zafire Limited

Full Profile : With support facilities in Central London and our Head Offices in Cardiff, we proactively support clients in London and the South East along the M4 corridor to Wales and the West Country.

By designing and implementing stable infrastructure with our bespoke server monitoring application, we also have happy clients as far a field as Nottingham.

With ABC IT, you can be assured that we will carry out the most appropriate action to any network problems that arise. We simply deliver what you need at a budget to suit your pocket, and we don't make a fuss of it.

ABC IT has Microsoft Certified System Engineers, Certified Cisco Network Associates, and staff with more practical experience in the Microsoft Windows Environment than you'd care to shake a stick at.

Whatever your issues, ABC IT has the resources to meet your requirements.

Areas of expertise:

o Remote/On-stite IT support and trouble shooting
o Heartbeat - our exclusive 24/7 server monitoring software
o Unlimited Telephone support
o Broadband solutions
o Remote access and Virtual Private Networking (VPN)
o Mobile Technology solutions
o Server/Workstation installation and support
o Anti-virus solutions
o Exclusive on-line helpdesk
o Complete IT system audit
o Voice over IP phone systems
o Secure online Backup solutions

At ABC we keep it simple by first looking to understand you, your business and your goals. Only then do we seek to provide you with solutions that will help you attain your goals.

Services : o IT Outsourcing



o IT Support



o Network Design/Optimisation



o Account Management



o Hardware/Software Procurement



o Asset Management



o Project Management

Testimonials :
"We recognised that ABC IT Consultancy could provide a forward-looking view of our strategy and where we are going with IT, and also help us with projects, such as databases and systems consolidation. We're looking at ABC in terms of consultancy as well as technical expertise - both are critical to us."

Sector - Trading Floors

"One major advantage of ABC IT Consultancy is their ability to provide monitoring of our network and high quality remote support - through their HEARTBEAT application."

Sector - Carbon Reduction

"In addition to performing an excellent virtual in-house IT role, ABC IT are able to help us with system upgrades and larger scale projects. Their helpdesk answers the scope of questions and problems that we encounter everyday and their on site teams are responsive and efficient."

Sector - Finance

"ABC IT have always been extremely professional and operate with integrity, not trying to sell us things we don't need. They have made conducting business easier with their remote acess services and on site support."

Sector - Production

"ABC's speed of response is excellent. The level of technical expertise and range and breadth of Services ABC IT Consultancy provide is exactly what we needed from an outsourced IT support provider."

Sector - Freight

"ABC IT is a 'rare find', fully committed to supporting your company's IT needs at the highest level."

Sector - Enterprise Business

Full Profile : Focused Networks is a leading independent provider of IT product fulfilment, networking solutions and IT support services to the Home Counties and East Midlands.

We provide our clients with a variety of support solutions that best fit your internal IT resource and your budget. Our service is a truly bespoke service offering, you can pick and choose from the solutions we have available to come up with the perfect match for you and your business needs.

Our standard service is inclusive of:

• A Technology Audit
• Unlimited Helpdesk Support
• 24/7 Remote Server Monitoring
• Remote Administration/Support
• Pro-active Onsite Scheduled Visits
• Emergency Support with SLA’s

If we can’t save you money and make you even more, we don’t deserve your business. With our help, you can save on expensive staff, increase your productivity with mobile solutions, minimise downtime, but most importantly, free yourself of IT distractions to concentrate on what you do best with your company and customers, secure in the knowledge that your IT is in safe hands.

With all of our contracts being quarterly or monthly, this offers you flexibility, whilst putting the onus on us to deliver right, first time, on time.

We consider ourselves a service provider first and foremost. The technologies that we use are simply the tools of our trade.

The support services we offer are based on a truly proactive approach to your needs, because we believe that prevention is better the cure.

Services : IT Support Services

Network Solutions

Internet Solutions

E-mail Solutions

Backup Solutions

Network Installations

Hardware & Software sales

Structured Cabling

Hardware Maintenance

Testimonials :
Since first using Focused four years ago, we have benefited from a significant improvement in productivity and effectiveness in our market place. They provide a definite advantage in the use of technology to grow our business.”

Stephen Selby,
Managing Director, Success Appointments.


"The L&D has had a rewarding relationship with Focused Networks for a number of years. We really appreciate their attentiveness to customer service - a value we share, but one that is increasingly difficult to find in today's automated world. They take the initiative to ensure our company, products and customers' best interests are served. We look forward to working with Focused for many years to come."

Dani Philp, Technical Project Manager, Luton & Dunstable NHS Trust.

“Focused Networks have consistently provided a superior service in all areas. We have never been let down, their technical knowledge is sound and pricing structure extremely competitive.”

Peter Gregory,
IT Manager, Merchant Taylors School, Northwood.

“As our existing support provider, Focused Networks managed the IT move to our new premises. They were responsible for the installation of the voice and data cabling, design of the new network and also moving across our numerous servers. We took their advice and purchased a new IP phone system that will enable us to enhance employee productivity locally and reduce future communication costs with our other worldwide offices.”

Michael Drew, Production Manager

Full Profile : We have been delivering services and solutions for 28 years since we were formed in 1979 and have grown organically retaining our customer base as we have developed our portfolio within the ever changing marketplace. We are a Microsoft Gold Partner, an HP Preferred Partner, a VMWare Enterprise Partner and a Cisco Network Partner. This allows us to provide high quality solutions that span a wide range of technologies. The specific systems that we provide maintenance services for are HP9000, HP Alpha, HP ProLiant, HP SAN Storage including MSA and EVA, SUN Systems including SUN Fire range, IBM Intel Servers, Fujitsu Servers, Cisco switches routers and firewalls as well as desktops PC's, Printers and numerous other smaller manufacturers equipment. Our prices are very competitive and significantly lower than the manufacturer but our service is more flexible and of a very high quality. We offices strategically located around the country from which we can a guaranteed 4 hour fix to most locations. We provide sales, supply, installation, configuration and ongoing hardware & software support and continuous system monitoring. This can significantly reduce the overhead for busy IT managers.

Services : Computer Maintenance and Sales, Software Support, Network Design, Support & Monitoring and Outsourcing, Virtualisation and Data Centre Optimisation and Web Design.

Testimonials :
"Maindec has delivered an unparalleled level of service over the last 25 years and continues to offer leading edge technology solutions to enhance our business operations. They are very approachable and flexible in the type of service that we require and when I purchase either hardware, software or a complete solution they lead me through and support me in all my decisions from an independent standpoint as they are not tied to any particular manufacturer".
Heygates Ltd

Full Profile : BCTec deliver specialised & dedicated server, pc, user & network support for Small-Medium Business and Education fields. All our work is fully investigated and tested as far as possible in test environments before any solution is handed over to you, the paying customer. Currently our offices and testing environments are in Kent where we find it easy to send our engineers all over the UK as we have great transport links and some of Europe's best motorways right on our doorstep. BCTec core Services: • PC and server support • Software and hardware supply • Spyware removal & protection • Virus removal & protection • Network support & solutions • Website hosting • Mobile technology using 3G • Business to Business solutions • Implement IT infrastructures • Project management The above items are provided in four main ways to our customers: 1. Site visits 2. Telephone support 3. Remote support 4. Emergency call out Technology is everywhere now, and businesses providing almost any service need IT and therefore, IT support. This should not mean that because you have no choice to have IT that you should get a poor service from technical support. BCTec deliver sound advice and a level of service businesses now expect and should get! We believe that once we support you, your company would feel comfortable about IT and move forward, making IT an important tool to grow and not just another cost!

Services : Network support & solutions, PC and server support, Software and hardware supply, Spyware removal & protection, Virus removal & protection, Business to Business solutions,Mobile technology

Testimonials :
"Having had some bad experiences with IT support over the years, we were starting to get behind with technology and our belief in IT was low.
Casepak is a family run business and therefore we take all work very personally. BCTec have a very personal approach which we feel is key towards creating a good relationship between customer and supplier.
BCTec have continued to support our very important and time critical network as well as being able to advise on all aspects of our IT requirements. They have been our central point of contact for all our major IT projects. We feel we can trust them to deliver not just the best deals from the suppliers but also the best solution for our specialist needs.
We at Casepak would highly recommend BCTec as an IT support company that actually does deliver on its promises!"

Maxine Woolley, Financial Director, Casepak Ltd (Leicester)

"BCTec have provided Ludgate Insurance Company Ltd with high quality IT support since their establishment. They have provided us with up to date equipment, telephone support, weekly site visits, speedy call out in emergencies and technical expertise and advice."

Samantha Pain, Office Manager, Ludgate Insurance Company Ltd (Kent)

Full Profile : We support the London area and the Home Counties.

Who are we?

IT Support, management & outsourcing services;
• Customers are between 2 & 200 users
• Customers include accountants, solicitors, PR & media agencies, charities, and a Football Club
• 5-years old
• 12-staff & growing
• 120-customers & growing
• Investors in People
• Microsoft Certified Partners

What we can do for you?

If you are; Owner / Office Manager
We do; Virtual IT Department
• Technical & Commercial Strategy
• Proactive & Reactive Support
• Pre-Pay or Fixed Price

If you are; IT Manager
We do; Complementary IT Department
• 3rd Level Support
• Projects
• Absence Cover
• Proactive & Reactive Support
• Pre-Pay or Project

If you are; IT Director / Financial Director
We do; Contractor Plus
• 1st & 2nd Level / Managed Helpdesk
• 3rd Level Support
• Projects
• Absence Cover
• Proactive & Reactive Support
• Pre-Pay, Project or Monthly Investment

What happens next?

1) Meet & Greet
2) Low Risk trial
3) Audit of systems & strategy moving forwards
4) Reduced IT risk & Improved IT value

Services : Services include - see full profile (for detail);





Virtual



Complementary



Contractor Plus

Testimonials :
Over 120 customers available to provide a reference to you, upon request.