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DDC Outsourcing Solutions Ltd

DDC OS is an experienced document management, data capture provider offering an end to end solution for all of your back office and marketing needs.

Full Profile : As a one stop solution we can provide direct mail fulfilment, email broadcasts, inbound document management, goneaway updating, document scanning, and data capture. We have over 35 years experience in this sector and have specialisms with the Charity sector, Public sector, Finance Sector, Publishing sector, IT & Telecoms sector & Automotive sector. We also undertake work via a third party, often marketing, advertising, or market research agencies. We employ over 130 staff in the UK and are part of the DDC Group which employs over 3500 staff globally.

We have our own in house IT department which undertakes bespoke development for many of our clients campaigns, tailoring set up, output and reporting to meet individual client needs.

We have been commended on our flexible approach, turnaround times and quality of services.

Our clients like working with us because we give the same amount of attention to all our projects, making each client feel valued.

Services : Fulfilment, Gonaways, Document Management, Document Scanning, data capture, inbound response handling, donation handling.

Testimonials :
Age Concern England:

“DDC OS provide us with a very comprehensive and efficient service. They currently carry out a wide range of response handling and fulfillment on our behalf, maintaining high levels of service to our supporters both current and new. The account management teams are proactive and attentive, allowing for a close working relationship which ensures processes run smoothly and that we are kept constantly informed on the progress of our campaigns.”

Sarah Mott,

Supporter Services Manager, Age Concern England

Till Receipt Handling, Scanning & Data Capture - Largest Bespoke Market Research Company Globally:

DDC provided the client with a combined on-shore / off-shore solution. The till receipts are initially handled, sorted and scanned in the UK. The images are then transmitted to our advanced facility in Manilla where operators manually capture the required data. A set of strict validation rules were agreed with the client to limit the data capture to only relevant data, thus providing a cost effective solution. From receipt to capture the data, files are returned to the client via FTP within a 72-hour period, and at critical reporting times this is reduced to 24-hours. Once the captured data and its image are sent to the client they are stored within our secure offices for a period of time to enable image archiving if required at a later date. Paper copies are also stored before being securely destroyed. The end to end solution is fully auditable and includes stringent quality measures and validation.

The Client Said: “The transition process from our previous supplier to DDC was handled in a personal but professional manner which enabled us to change quickly, with no loss in service, and allowed us to reap the benefits in a short time period. The same DDC personnel are consistently involved in every aspect of the relationship, which is very important to us. The results speak for themselves and the flexibility and high level of service we receive from DDC has been a major factor in making this a positive relationship which we hope will continue to develop.”


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Scanned and Delivered Limited

With a focus on high quality, S&D offer a complete suite of document management services and solutions.

Full Profile : Formed in November 2002 Scanned and Delivered Limited are now recognised as being at the leading edge of independent document management solutions and service providers within the UK. Independence and Partnership are two of the most important aspects of the business that we attain to. Independence enables us to offer completely impartial and honest advice on best of breed products and services. Working with a client in partnership helps to greatly reduce project risks and therefore timescales and costs. With over 100 man years of document management automation experience, Scanned And Delivered Limited are capable of delivering a wide variety of services within key market sectors. These include Higher Education, The National Health Service and Central Governmental departments as well as other commercial sectors such as Finance and Pharmaceuticals.

Services : Document Scanning all page sizes Structured and Free Forms Processing Document Storage Imaging Systems Document Management Services Hosting Data Processing Reporting Services Consultancy


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SMS Imaging Systems Ltd

We supply the full range of document management solutions including: • Bureau Scanning • In- house Scanning Systems • Software Supply

Full Profile : We supply the full range of document management solutions including:
• Bureau Scanning
• In- house Scanning Systems
• Software Supply
• OCR/ICR Forms Recognition software and processing services
• Offsite scan on demand storage
• Plus all the support systems such as storage devices and scanners
• Ongoing support services.

Our scanning bureau deals with millions of documents per annum and we offer all our clients a safe, secure service which is underpinned by our ISO 9001/2000 Quality Assurance procedures. We will collect your documents , prepare these for scanning, scan and index them to your requirements and provide the results back on CD, DVD or via the internet. We can supply you with state of the art document management software with full database searching to find and view files as and when they are needed.

We also offer a free trial scan so that you can see your documents in a digital form. All we need for this are a few files.

In addition, or as an alternative, we are able to supply you with all the hardware such as scanners and storage devices, our document management software suite called DocStore together will all the necessary technical expertise, training and support to enable you to be self sufficient. In house systems can be anything from simple stand alone solutions to full corporate solutions.

Services : Bureau Scanning
In- house Scanning Systems
Software Supply
OCR/ICR Forms Recognition software and processing services
Offsite scan on demand storage
All hardware such as scanners and storage


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The Depository

The Depository is a leading document archiving company. Our facility is purpose built, secure and protected by the state of the art security system.

Full Profile : Tracking
The Depository utilises a highly sophisticated bar code tracking system that allows millions of documents to be tracked and traced 24 hrs a day and for indefinite storage periods. The tracking system has the ability to be rolled out into clients’ offices and allows The Depository the ability to help control our client’s onsite storage areas.
The Tracking system allows all items down to individual sheets of paper to be monitored and the location reported throughout their lifecycle.
Online
Once items are placed on the tracking system our clients have the ability to track documents from the point of creation through to the point of destruction via a secure web interface. Items can be ordered for delivery or collection all from a single online portal and those items which are delivered back to the client are allocated to the named requester. Furthermore, working in co-ordination with The Depository - the client can control retention scheduling in compliance with DPA and FOI requirements ensuring items are not stored for longer than is legally required!
Confidential destruction of ‘information’ is a key factor for all businesses in the EU whether you are a sole trader or an employer of 1,000’s. Every Director has a legal obligation under the Data Protection Act to ensure that confidential information is comprehensively destroyed at the end of its legal lifecycle.

Services : Document Archiving
Single File Storage
Confidential Destruction
On Line Data Hosting
Scan on Demand

Testimonials :
We have been using The depository services for over 12 months. They have exceeded our expectations and provide an excellent service. We store in the region of 5000 boxes at their purpose built facility.

Barbara Trencher Records Manager E4 ALL (Government Agency)

The Depository worked with our Manchester office to clear boxes out of our offices to free up vital office space. They organised delivery and placed all out records on their bar code tracking system. The price was competitive and service is second to none. They are also working
with our Leeds offices on a similar project.

David Ward
Riley Moss chartered Accountants


I was left to pick up the pieces at Pendle Housing when the facilities Manager departed. The depository was recommended by a colleague of mine. They worked with me on a large project on document archiving. We currently store 3500 boxes. The staff were friendly and professional.

Mark Rimmer Pendle Housing


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UK Digital Storage Ltd

A Document Management service provider. The company can offer bespoke imaging, Document Management & Accounts Payable products, including Alchemy.

Full Profile : At UK Digital Storage we can design a Document Management system to fully meet your needs. This could be a simple physical storage solution or a full capture and archive solution. Document Management Systems improve productivity and operating efficiency, and provide excellent disaster recovery planning for any type of documents. The company provides Document Management Solutions for clients throughout the UK, including blue chip companies and local authorities. Their experience dates back to 1978 and Quality Management Systems have achieved ISO9001:2000 certification. As a valued added reseller for many complimentary imaging and document products, including Alchemy Document Management Software, UK Digital storage is able to build bespoke document management systems. UK Digital Storage offers Accounts Payable Plus Software and Consultancy Services, providing a combination of intelligent capture, document management and workflow solution able to integrate with clients’ existing financial systems and also helping to reduce AP processing costs by up to 75%. The company also specialises in scanning bureau services and secure archive box storage.

Services : Document Management, Accounts Payable Software & Consultancy, Document Scanning Bureau Services, Secure Document Storage, Scan on Demand


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Documan (MASS Systems Europe Ltd)

Specialists in document scanning, drawing scanning and suppliers of electronic document management solutions both enterprise wide and web based.

Full Profile : Document Management Services:- - Windows Based - Intranet Based - Hosted Services Other Bureau Services:- - Manual Data Entry - Forms Processing and Automated Forms Capture - OCR Documan (MASS Systems) have invested in excess of £1/2m in scanning hardware and software technology, including wide format colour scanners, aperture card and document scanners capable of scanning 200 pages per minute. Our services include forms processing, OCR, ICR and data capture solutions using unrivalled software technology. We are able to provide clients with off-site and on-site scanning services in addition to hardware and software rental if required. Documan Document Management offers a hosted solution, whereby clients’ data is accessible through the internet and stored locally by Documan. The system is safe and secure and is used by many small and medium size enterprises that cannot afford the capital outlay of large document management suites. Documan is your one-stop-shop solution because we partner with the industries leading suppliers including Microsoft, Fujitsu, ACAL IT, Diraq, Oce, Kodak, Canon and ZyLAB.

Services : document management, document scanning, scanning bureau, aperture card scanning, drawing scanning, data entry, data capture, EDMS, microfiche conversion, hosted document management

Testimonials :
Brackenwood Windows - over 1 million scans of new and archived contracts. Reference can be obtained
IFS - London Accountants - Hard copy archive storage, scanning and scan-on-demand.
The AA - specialist scanning for marketing department.
The Youngmans Group - regular scanning of accounts department information. Also, long term contract for drawing scanning (over 60,000)
GFI - Large City Broker - specialist scanning contract with monthly scans. Pick up and scan
The forestry Commission - hard copy storage and secure destruction
Scottish Executive - over 20,000 aperture card scanning project
Many Many more client base


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Document Management Company



Document Management

An information resource for document management solutions and services. It includes tips on document scanning, archiving and storing which will help manage your business documentation.
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http://www.documentmanagementsource.com/

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Poynton, National UK
http://www.versionone.co.uk


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