All over the UK, in-house training courses on how to avoid & defuse conflict. Courses for dealing with hostile customers, for lone workers, public sector workers, adult educators, unemployment provisoin tutors,managing conflict on the telephone and conflict in teams.
Gretna, National UK
http://www.conflict-training.org
CRM Learning provides customer service training program that help employees to understand lasting customer service and sales skills.
Carlsbad, International
http://www.crmlearning.com/
Our Customer Service Training Course will Enhance your rapport building skills, give you a clear understanding of why Exceptional Customer Service is vital to your business and provide essential tips to establishing your very own personal style to ensure you always give Excellent Customer Service. In-house and Open Courses available.
London, National UK
http://www.businessenhancementtraining.co.uk
This Customer Service training course uncovers the secrets and strategies of building a business based on improving and gaining outstanding levels of customer service and satisfaction.
Brighton, National UK
http://www.siliconbeachtraining.co.uk/courses/soft_skills/customer_service_excellence.htm
Related Sections