Paul Mason

Profile: Paul Mason

Support / Maintenance

F1Help provide a full range of support services that deliver a complete solution for your business.

Our support network includes:

-Help Desk Telephone Support

-Onsite Visits by our Experienced Engineers

-Offsite Resolution at our Offices

-Advanced, Predictive Remote Monitoring

-Remote Solutions via Terminal Services/PC Anywhere/Remote Desktop

We offer an initial consultancy with one of our senior support staff which gives you the chance to discuss face to face all your IT support requirements and help us work with you to tailor a support solution that meets your needs. You can choose one of two support tracks depending upon your support requirements:

Contracted:
Written Contract
Set Response Time
Priority Call
Fixed, Agreed Price

Re-active:
Booking-in System
Job Type Priority
Pay As You Go

Keywords: Paul Mason

'IT support', 'IT maintenance', 'networking', 'cabling', 'computer sales', 'printer sales',