Ultra Communications Ltd

Profile: Ultra Communications Ltd

Ultra Communications provide a full set of Network contact centre services including:
- Predictive dialling
- Voice Recording
- Inbound Call systems
- Call blending
- IVR services
- ACD

A typical client is:

- looking to implement the latest telecommunications functionality but does not want the cost of infrastructure or unnecessary capital expenditure

- looking to expand or add functionality to existing services

- new business looking to grow without risk, need automation but cannot afford CapEx outlay.

We enable the end user to configure their own solutions, there's no need for expensive hardware, consultants or systems integrators. We can work as a standalone network solution, or we can enhance the existing contact centre telephony investment.

The flexibility and scalability over the traditional hardware supplier is unique to the Ultra network solution as is how everything now happens at Internet speed.

The Ultra network solution is a non-Capex, location independent solution that enables a rapid start up and provides a robust, feature-rich service for all sizes and types of contact centre. It is a market proven network solution operating successfully with our clients for many years, across multiple countries and locations, and processing millions of calls each month.

The Ultra unique comprehensive support and increasing functionality will enable our clients to remain competitive, obtain new business and grow throughout the world when they need.

Keywords: Ultra Communications Ltd

Predictive dialling,Voice Recording,Inbound Call,Call Blending,IVR,ACD,telecommunications,network solution,Contact Centre,telephony,flexibility,scalability,location independent,Comprehensive Support