CISIN

Profile: CISIN

CIS BPO: More than just Business Process Outsourcing:
A step beyond IT outsourcing, business process outsourcing (BPO) is increasingly becoming the strategic choice of companies looking to achieve cost reductions while improving their service quality, increasing shareholder value and focusing on their core business capabilities.

Our Business process Outsourcing (BPO) solutions backed by offshore services and local consulting presence enable you to with effective “One-Stop”, Business process outsourcing (BPO), IT services, inbound customer support, new customer acquisitions through search engine Optimization, outbound call centre, telemarketing and back office services.

Our systems are scalable thus allowing your company to expand and preserve the expected service levels. Our solutions are organic and easy to modify to meet your specific requirements.

CIS Business Process Outsourcing Services Features:
* Award winning quality and daily call monitoring and recording
* Certified Sales & Customer Service agents, Experienced Back office staff
* Dedicated Client Services Representative
* Flexible pricing models including project based, hourly and monthly
* Up-to 24/7/365 service (after hours, holiday’s incl.)
* Services offered in 5 languages (English, German, French, Spanish and Hindi)
* Local/ Toll-free numbers in more than 35 countries
* Outstanding 24x7 Call center services, phone answering services, Virtual Assistance, telemarketing services

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