In-house Research and Training Ltd

Profile: In-house Research and Training Ltd

To us, RESEARCH is about discovering the true voice of your customer, prospect or staff member and then leaving you with useable charts and tables (not padded ‘door-stop’ reports) where your trends, strengths and weaknesses simply leap off the page.

Research is also about method and application. Whether we recommend phone, web, focus group or good old pen and paper, we will work with you to make sure that only the minimum number of questions is asked. This means that your respondent experiences a survey that is interesting and relevant which in turn means that we get better information, very little drop out and high response rates.

Finally, it’s also about delivery:
Customer Satisfaction Surveys with a 70%+ response rate
Employee Surveys with up to 90% response
Completed Customer Satisfaction and Mystery Shopping Surveys delivered to your PC screen in minutes
Results in days not weeks

Keywords: In-house Research and Training Ltd

Customer Satisfaction surveys market research employee surveys staff surveys customer research customer surveys telephone research