Profile:

We design and deliver training programmes that are customised to your organisation. Typical topics include: Leadership and Supervisory skills; Coaching; Presentation skills; Appraisals; Time Management; Influencing Relationships; Customer Care; Telephone Call Handling; Performance Management; Chairing Meetings.

We also design learning materials for companies. For example:
Fully designed, ready-to-deliver workshops with slides, trainer notes and delegate manuals. Workshops ready-to-roll without the design worries.
On-job support tools to support induction and on-job training.

Our fees are very competitive because we are small, operate from home and do not spend money on glossy marketing. Contact us for samples of work completed with companies such as esure, RAC, Nuffield Hospitals, Mothercare, The Stationery Office, ICAP Stockbrokers.

Keywords:

training, management, skills, interpersonal, presentations, customer care, influencing, leadership, coaching, performance management, training materials, interviewing, telephone techniques